Terms & Conditions

Signing Up

Signing up at our website will not only make your shopping experience faster and with less hassle, and you will not miss our latest updates. By signing up you are going to need to provide detailed information regarding your name, email, shipping address, mobile phone number and more. Be sure to give us your most current and accurate information to us. Don't worry, we will keep your info private!



All confirmed orders cannot be modified. Please make sure all purchased products and the information submitted are correct before you check out.



The price shown on our webstore are in Indonesian Rupiahs (IDR). Prices may change without any notifications.


Order processing

Customers are responsible for giving a complete information needed due to minimize the late shipment issue. OSELLA reserves the right to not process your order if we are unable to validate your payment due to reasons such as different account holder's name or incomplete payment. We also reserve the right not to process your order if product is out of stock and somehow the system fails/errors. We will refund your payment completely.


Image disclaimer

We have tried our best to give the most accurate colors in the computer screen. But due to different monitor display, the colors may appear differently.



Payment can be made via bank transfer and QRIS. Once the payment is done, you will receive the notification in your email.



By purchasing all merchandise from this site, you agree that you will be responsible for your activity in this webstore. If we notice violations of our Terms and Conditions, we may deny you access to this webstore on temporary or permanent basis. We are not responsible for losses that are not caused by our faults or indirect losses caused by shipping company or force majeure. We will be responsible for your losses only if we violate our Terms and Conditions.