Shipping Policy

All orders will be processed once the payment completed and confirmed.

All confirmed orders will be processed and submitted to the shipping company within 1-2 working days, from Monday to Friday. All orders made after Friday 14.00 WIB will be processed in the next working days. We don’t do deliveries on weekend and public holidays.

We collaborate with J&T Express as our partner for shipment all over Indonesia. All shipping costs are based on J&T’s regular service. You can check the domestic rates and track the delivery process through website .

OSELLA is not responsible for any risks of loss of the merchandise after submitted to the shipping company.